Big Fish Casino Cookies Policy

This Cookies Policy explains how Big Fish Casino uses cookies and similar technologies when you visit or use our website, services, and related online features. It describes the purposes for which these technologies may be used, the choices available to you, and how they support a secure and reliable casino experience.

Cookies help Big Fish Casino remember preferences, understand how visitors use the website, maintain essential functions, and provide more relevant communications. This policy should be read together with our other applicable website terms and privacy information.

What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise a browser or device and retain certain information between visits. Cookies may be temporary, remaining on your device only while your browser is open, or persistent, remaining until they expire or are deleted.

Big Fish Casino may also use comparable technologies, such as pixels, tags, local storage, and device identifiers. These tools can perform functions similar to cookies, including measuring website activity, remembering settings, and helping us identify technical issues.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with account, device, or usage information where this is necessary for a stated business purpose and handled in accordance with applicable privacy practices.

Types of Cookies

The cookies used by Big Fish Casino may be grouped according to their purpose and the party that places them. Some are set directly by Big Fish Casino, while others may be set by service providers that assist with website operation, analytics, security, communications, or advertising.

Cookie categories can overlap. For example, a cookie may be essential to a security function while also helping us understand whether that function is operating correctly. The precise cookies in use may change as our website, technology, and services develop.

• Essential cookies support core website and account functions.
• Performance cookies provide information about website use and technical performance.
• Functional cookies remember selections and improve convenience.
• Marketing cookies may help measure campaigns or present more relevant promotional content.

Where a cookie is not necessary for the basic operation of the website, Big Fish Casino aims to provide appropriate information and choices through available cookie controls or browser settings.

Essential Cookies

Essential cookies are required for important features to work properly. Without them, certain parts of the website may not function as intended, and some services may be unavailable or less secure.

These cookies may be used to maintain a session, support sign-in processes, protect forms, detect suspicious activity, prevent fraudulent behaviour, balance website traffic, and remember security-related settings. They can also help ensure that requests are routed correctly and that the website responds consistently as you move between pages.

Essential cookies do not generally depend on your consent because disabling them may prevent the website from delivering a service you have requested. You can usually block them through your browser, but doing so may cause login features, account tools, game-related functions, or other essential areas to operate incorrectly.

Performance Cookies

Performance cookies help Big Fish Casino understand how visitors interact with the website. They may collect information such as the pages visited, the time spent on a page, navigation paths, error messages, browser type, device characteristics, and general location information derived from technical data.

This information is normally used in aggregated or analytical form. It helps us identify popular features, improve page speed, monitor reliability, find broken links, evaluate user journeys, and make the website easier to use. Performance cookies may also assist with testing different layouts or technical improvements.

These cookies are not intended to record the content of private communications or determine the outcome of games. Their purpose is to provide insight into website operation and general usage so that Big Fish Casino can improve its digital services.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide enhanced convenience. For example, they may retain language or display preferences, remember selected settings, or help maintain a consistent experience during a visit.

Depending on the feature involved, functional cookies may also support live help tools, accessibility preferences, regional settings, or the presentation of relevant account information. If you decline or remove these cookies, the website may still be available, but some preferences may need to be selected again or certain enhanced features may not work as smoothly.

Functional cookies are designed to improve your experience rather than provide the core security and technical functions of the website. Big Fish Casino limits their use to purposes connected with the feature they support.

Marketing Cookies

Marketing cookies may be used to understand the effectiveness of promotional activity and to help deliver communications that are more relevant to visitors. They can record interactions with advertisements, promotional pages, or campaign links and may help limit repeated display of the same message.

Some marketing cookies may be placed by third-party advertising, measurement, or social media providers. These providers may use information collected through their technologies across different websites or services, subject to their own policies and available controls.

Big Fish Casino does not use marketing cookies to change the rules or results of casino games. Promotional activity remains subject to applicable eligibility conditions, account requirements, and the terms presented with the relevant offer. Where choices are available, you can manage non-essential marketing cookies through the website cookie settings or your browser.

Managing Cookies

You can manage cookies in several ways. If the website provides a cookie preference tool, you can use it to review available categories and adjust non-essential choices. Your selections may be stored in a cookie so that the preference tool does not ask you to make the same choice repeatedly.

You can also use your browser settings to accept, reject, delete, or restrict cookies. Most browsers allow you to control cookies through privacy, security, or settings menus. Browser controls vary, so consult the help information for the browser and device you use.

• Blocking all cookies may prevent account access or other essential features from working.
• Deleting cookies may remove saved preferences and require you to configure them again.
• Changing devices or browsers may require you to set your preferences again.
• Opting out of marketing cookies does not necessarily stop all promotional messages; it may only make them less tailored.
• Cookie controls may not affect technologies managed independently by third-party providers.

Some devices also provide advertising or tracking controls at operating system level. These settings may reduce the use of certain identifiers but may not disable every cookie or similar technology used by a website.

Third-Party Cookies

Third-party cookies are placed by providers other than Big Fish Casino. They may support services such as website analytics, fraud prevention, customer support, payment-related functionality, content delivery, campaign measurement, or social features.

Third parties may process technical and usage information under their own privacy policies. Their cookies may have different retention periods and may be subject to controls offered on their websites or through your browser. Big Fish Casino reviews the role of third-party technologies used on its website and expects providers to use information for authorised purposes.

Third-party services may change over time as operational, security, or business needs evolve. When a provider uses cookies that are not essential, applicable preference tools may offer a way to restrict them. Blocking a third-party cookie can affect the associated feature without necessarily affecting the rest of the website.

Policy Updates

Big Fish Casino may update this Cookies Policy when its technology, services, cookie practices, or applicable expectations change. The updated version will be made available on this website, and the date or other notice provided with the update may indicate when the changes take effect.

We encourage you to review this page periodically so that you remain informed about how cookies and similar technologies are used. If a change materially affects the way non-essential cookies are used, available preference controls or additional notice may be provided where appropriate.

If you have a question about this Cookies Policy or need help understanding cookie settings, contact Big Fish Casino at [email protected]. Please do not include sensitive account credentials or payment information in an initial support message.

Last updated: 9 September 2026